| Please do not reply to this email. We are unable to respond to inquiries sent to this address. For immediate answers to your questions, visit our Customer Support website.
This email was sent to you because you have opted-in to receive communications from HP Smart. If you no longer wish to receive HP Smart promotional emails, you can unsubscribe at any time.
1 HP All-In Plan for Print includes select printers and services paid for with a monthly fee charged to your credit or your debit card. HP owns the printer, printer cartridges and bottles throughout the subscription, and they must be returned to HP upon printer upgrade or cancellation. For complete details see HP All-In Plan Terms of Service . Your Plan and monthly payments, plus any applicable taxes, will automatically renew and continue unless you cancel. Your payment amount is determined by the Plan you select. If you cancel your Plan within 30 days of enrolling and return the printer within 10 days of cancellation, you will not owe anything. Any charge made to your payment method will be fully refunded. You will be emailed a prepaid return label for the Printer and cartridge(s). You may modify your services or cancel your Plan at any time by visiting My Account and clicking Cancel or by calling 1-888-447-0148. Early cancellation fees will apply if you cancel after the first 30 days and during the first, second and third year of your Plan based on the printer you select. After the 24-month term (for ink cartridge printers) or 36 months (for ink bottle printers), you may cancel anytime without a cancellation fee. Individual print services cannot be cancelled independent of canceling the All-In Plan for Print except for paper which may be cancelled independently. After the 24 or 36-month term, you may continue your plan with your original printer by continuing to pay the monthly fee. You are also eligible to upgrade your printer after the 24 or 36 month term. If and when you upgrade, your monthly fee may change based on printer model and current prices, and the cancellation fee cycle starts anew, with the cancellation fee amount reflective of the new printer model selected by you.
2 Based on plan usage, ongoing internet connection to eligible HP All-In Plan printer, valid payment method, email address, and delivery service in your geographic area.
3 For printer support, call 1-888-447-0148. See 24/7 Pro live Support data sheet for complete details.
4 Starting at lease pricing based on base HP All-In Plan. Pricing will vary based on customer plan selections. If your printing exceeds your monthly page plan, HP will automatically apply any available rollover pages and may provide additional page sets at an additional cost. Pricing available from HP.com only and is subject to change without notice.
5 30 Day Risk-Free Period: To avoid monthly fees and the early termination fee applicable to your All-In Plan for printers, simply cancel within the first 30 days by clicking My Account and clicking “Cancel” or call 1-888-447-0148. You will be emailed a prepaid return label for your printer and printer cartridge. Your printer and printer cartridge must be returned within 10 days of cancellation to avoid the early cancellation fee applicable for your Plan. You may be charged for the first month if you cancel near the end of the first 30 days, but your payment will be fully refunded. A $1 authorization hold will apply for 3-5 days depending on your bank. Third-party digital codes that are redeemed are non-refundable by HP.
6 Two-day shipping applies to continental U.S. and depends on time of day of order. Shipping time may be longer for some geographic locations or in event of carrier delays.
© Copyright 2025 HP Development Company, L.P. The information contained herein is subject to change without notice.
HP uses automatic data collection tools to personalize your experience. HP respects your privacy in accordance with the law. Further information can be found in the Privacy Statement.
To exercise your rights of access, rectification, opposition or cancellation, please use the Privacy Feedback form.
HP Inc. Privacy Mailbox | 1501 Page Mill Road, Mail Stop:1560 | Palo Alto, California 94304 | U.S.A. |
