Zoomtopia 2024, new collaboration research, and much more!

October 25, 2024
by RJ Hamster

October Newsletter

We are a Leader for the fifth consecutive time!

We’re excited to announce that Zoom has been named a Leader in the 2024 Gartner® Magic Quadrant™ for UCaaS, Worldwide for the fifth time in a row! We’re proud to be recognized by Gartner as we believe it reflects our ongoing dedication to the innovation of our UCaaS offerings, which include Zoom AI Companion, Team Chat, Phone, Meetings, and Contact Center, as well as our App Marketplace integrations and APIs.

Read the report

WEBINARS

Caring for customers 24/7 – without hiring a large team

Delivering personalized customer care is crucial for building strong relationships, but it can be challenging when teams are small or support roles are spread out. Join our webinar on October 29th to discover Zoom’s solutions for 24/7 support without needing a large team!

Save your spot today!

Streamlining customer support: Unifying UC, CC, and AI for a seamless total experience

Join us on November 6th to discover how to enhance customer support by integrating Unified Communications (UC) and Contact Center (CC) tools with AI for a unified Total Experience. This session will show how to improve communication, boost efficiency, and reduce resolution times.

From implementation to impact: Maximize AI’s potential in your workday

Imagine a workday where AI eliminates clutter—no more switching tools or chasing information. Focus on what matters and make smarter decisions. Join our webinar on November 7th to discover how AI can streamline workflows, enhance productivity, and improve outcomes. Learn best practices for implementation, maximize ROI, and future-proof your processes with an AI-first collaboration platform.

Save your spot today!

CONTENT

How our latest AI-first features fit into your workday

Read about the latest announcements unveiled at Zoomtopia 2024, including the next-generation AI Companion 2.0, AI-first products like Zoom Tasks, and custom AI offerings.

Learn more

AI that connects: Humanizing the customer journey for a seamless Total Experience

How to strike the right balance between contact center AI and human connection for a future-ready customer experience.

Read the blog

Check out the latest Zoom release notes by product

Visit our revamped site to stay informed about the latest Zoom version updates. Review our release notes, by product, to learn more about new features, improvements, and bug fixes.

Learn more

Catch us on social

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RJ Hamster

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