July 6, 2023

The CIS Ombudsman’s Webinar Series: 2023 Annual Report

Tuesday, July 11, 2023
1-2 p.m. Eastern Time

The Department of Homeland Security’s Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) invites you to participate in a webinar highlighting our 2023 Annual Report to Congress on Tuesday, July 11, 2023, from 1 to 2 p.m. Eastern Time.

On June 30, we submitted our 2023 Annual Report to Congress. Each year, our office conducts a substantive analysis and makes recommendations to address some of the most significant challenges individuals and employers encounter when seeking immigration benefits from U.S. Citizenship and Immigration Services (USCIS).

During this session, Acting CIS Ombudsman Nathan Stiefel and the Annual Report authors will discuss the topics covered in this year’s report. These include:

• Backlogs in the long term: 2022 in review
• The growing humanitarian mission of USCIS and its impact on future workloads
• The use of requests for evidence in L-1 petitions
• Temporary Protected Status: the impact and challenges of increased demand
• A look back at USCIS’ unprecedented Fiscal Year 2022 efforts to use all employment-based immigrant visas
• Improving the customer experience from the Contact Center to the field

During the webinar, participants will be able to submit questions and comments in real time.

To Join

Please join the webinar on Tuesday, July 11 at 1 p.m. Eastern Time by clicking on this Teams Live link. Registration is not required. For more information on attending a Teams event, see Microsoft’s Attend a live event in Teams page.

If you require a reasonable accommodation to participate in the webinar, please contact us by email at CISOmbudsman.publicaffairs@hq.dhs.gov no later than Monday, July 10, 2023. Live captions are available in Microsoft Teams, and you can learn more on the Use live captions in a Teams meeting page.

For more information on our office, please visit dhs.gov/cisombudsman or follow us on Facebook, LinkedIn, and Twitter.

More Information

For more information and to read previous annual reports and USCIS’ responses, visit our Annual Report to Congress page.

The CIS Ombudsman is dedicated to assisting individuals and employers seeking to resolve problems they are experiencing with USCIS. For more information on our office, please visit dhs.gov/cisombudsman or follow us on Facebook, LinkedIn, and Twitter. We look forward to connecting with you.

Please complete the CIS Ombudsman Customer Satisfaction Survey. We appreciate your feedback.

Resources

• Public Engagement
• Case Assistance
• Annual Report
• FAQs
• Immigration Resources

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