OnStar
Hi, Peter! Manage Your Account
Peter, did you know that your myBuick mobile app now allows you to check your Vehicle Status, get key vehicle information and locate remote commands right on your home screen? You can also search for and send destinations to your vehicle. Stay tuned for more enhancements to the myBuick mobile app to elevate your ownership experience.OPEN THE APP See important terms below. Eligible vehicle and paid plan required.
25 YEARS OF INNOVATION AND
ADDED PEACE OF MIND.From our first days of providing added peace of mind in the Cadillac DeVille to extending key OnStar®safety services to any vehicle with the OnStar GuardianTM app, thank you for being a part of 25 years of innovation. See important terms below.
PUT CONFIDENCE AND REASSURANCE IN THE PALM OF YOUR HAND. The OnStar Guardian app lets Members and their loved ones take key OnStar safety services in any vehicle. When OnStar Member Brian R. received an email about the Guardian app, he decided to download it and share it with his family. Find out how having the Guardian app helped him in an emergency two weeks later. READ STORY See important terms below.
SERVICE THAT’S A STEP AHEAD. We know your Buick vehicle best. Advanced diagnostics and connected technology give our Buick Certified Service-trained technicians a deeper understanding of your vehicle, allowing them to provide an exemplary level of service.SCHEDULE SERVICE
ONSTAR GUARDIAN GOES WHERE YOUR LOVED ONES GO. You know that the OnStar Guardian app allows you and up to seven loved ones to take key OnStar safety services in any vehicle. Now learn how to set up your account and share the Guardian app with your friends and family. Plus, discover how these services can add confidence and reassurance to every trip you and your loved ones take.WATCH VIDEO See important terms below.
CHECK OUT THE NEW ONSTAR COMMUNITY. Introducing the new OnStar Community: This is a place where our Members can come together for tips, tricks and troubleshooting advice. Now you can engage with OnStar Members and Advisors to gain insight on services, product support and more.START EXPLORING See important terms below.
STAY CONNECTED ON YOUR TRAVELS. As cellular carriers transition throughout 2022 to 4G or 5G, your vehicle’s OnStar connectivity may be impacted. Don’t worry — an over-the-air update is on its way to keep the OnStar safety and security services in your vehicle running smoothly. In some vehicles, you will be asked to accept this update on your vehicle’s touchscreen. This update will allow you to retain the high-quality OnStar service you are used to. Learn more about the 3G network sunset by visiting our FAQs page.FAQS
ENJOY SIRIUSXM BEYOND YOUR VEHICLE. Take SiriusXM with you on the go. The SXM App is included in your SiriusXM trial or paid subscription and includes even more, with ad-free Pandora stations, podcasts, 100+ Xtra Channels of music for any mood, and SiriusXM video.START STREAMING See important terms below.
WHEN DISASTER STRIKES, ONSTAR CRISIS MODE IS ACTIVE. When a hurricane or other natural disasters occur, OnStar Crisis Mode is activated. This means our OnStar Advisors are right there with you at the push of a button. With Crisis Assist, our OnStar Advisors can assist you with information, provide special routing and help you stay in touch with your loved ones.LEARN MORE See important terms below.THOUSANDS OF CONNECTIONS EACH MONTH25,664,789Mobile app
requests2,884Emergency
requests3,186Automatic Crash
Responses18,354Roadside
Assistance
requestsSee important terms below. Peter A. Hovis|Member Since 2015Account # 1180998482015 Buick EncoreVIN: KL4CJHSB1FB065776ACCESS YOUR ACCOUNT
NEED ASSISTANCE?
WE ARE HERE.MESSAGECALLPUSHCOMMUNITY
SHARE YOUR STORYImportant terms:See onstar.com for details and limitations. Services vary by model. Service plan required.
Crisis Assist: OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services.
OnStar Guardian App: U.S. and Canada only. Available on select Apple and Android devices. Mobile Crash Response services are intended for use in select vehicles only and can connect automatically on Android devices only. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. OnStar Guardian service plan (stand-alone plan, add-on plan or plan that includes the service), cell reception, GPS signal, and device data connection required. Terms apply. Device permissions are required for app to operate properly. OnStar links to emergency services. Device and app may not transmit all crash data. See onstar.com for details and limitations. Pricing and availability subject to change. You may cancel at any time by calling 1.888.4ONSTAR (1.888.466.7827).
Monthly Connections: Data reflects average monthly OnStar interactions in North America as of July 2021.
OnStar Emergency-Certified Advisors:Certified by the International Academies of Emergency Dispatch®.
Remote Key Fob: Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system.
Send-to-Navigation: Requires paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage available in the U.S., Puerto Rico and Canada.
SiriusXM: If you decide to continue service after your trial, your selected subscription plan will automatically renew thereafter. You will be charged at then-current rates. Fees and taxes apply. To cancel you must call SiriusXM at 1.866.635.2349. See SiriusXM Customer Agreement for complete terms at siriusxm.com. All fees and programming subject to change. ©2021 Sirius XM Radio Inc. All rights reserved.
Vehicle Diagnostics: Diagnostic capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts.
myBuick Mobile App: Available on select Apple and Android devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required.
Offers, programming, pricing, terms, restrictions and conditions are subject to change and may be discontinued at any time without notice.
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Attn: OnStar Member Services, P.O. Box 1027, Warren, MI 48090-1027
If you are deaf, hard of hearing or speech-impaired, you may now use the dedicated TTY connection to call us toll-free at 1.877.248.2080 or email us at TTY@onstar.com for assistance or with questions regarding your OnStar account.
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