| Dear Stakeholder,
U.S. Citizenship and Immigration Services (USCIS) does not mail paper biometric services appointment notices for electronically filed Forms I-539, Application to Extend/Change Nonimmigrant Status. As part of USCIS’ ongoing transition to digital processing, the biometric services appointment notice will appear in your USCIS online account under “Documents” once your appointment is scheduled. You are required to bring a printed copy of your biometric services appointment notice to your Application Support Center appointment.
If you file a Form I-539 electronically, you can use your online account to:
- View and print your biometric services appointment notice;
- Receive status updates about your case;
- Respond to Requests for Evidence; and
- Update your contact information.
Check your online account regularly to ensure that you do not miss important communications from USCIS. If you sign up to get notifications, you will receive an alert each time your case is updated.
If you need to reschedule a biometric services appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833) before the date and time of your current appointment. You will need to show that you have a reasonable excuse (also known as “good cause”) for rescheduling. If you do not call before your scheduled appointment or do not establish good cause, USCIS may not reschedule the appointment. If you do not appear for your appointment and the appointment is not rescheduled, USCIS will consider your Form I-539 abandoned and may deny it.
More Information
Visit USCIS’ Check Your Eligibility to File Form I-539 Onlinepage for more information about filing Form I-539 online.
The CIS Ombudsman is dedicated to assisting individuals and employers seeking to resolve problems with USCIS whenever possible. For more information on our office, please visit www.dhs.gov/cisombudsman or follow us on Facebook and LinkedIn.
Please complete the CIS Ombudsman Customer Satisfaction Survey. We appreciate your feedback. |
